I respect your privacy, and I'm committed to looking after any personal information you share with me. Here's what I collect, how I use it, and how I keep it safe.

1. Who I Am
This website is owned and operated by Kym Coulthard, based in Geraldton, Western Australia. Questions go to hello@kymcoulthard.com.au.

2. Information I Collect
Depending on how you interact with the site, I may collect your name, email, and phone number (booking a session, joining my list, or contacting me), your booking details via Acuity, payment details processed securely by Stripe / PayPal (I never see your full card info), messages sent through my Contact form, and your activity within The Portal Community on Skool (governed by Skool's own privacy policy).

I do not collect health or medical information through this website. Anything shared verbally in a session is held in confidence and isn't recorded as part of any formal data file.

3. How I Use It
To manage your bookings, process payments, respond to your enquiries, send marketing emails if you've subscribed (unsubscribe any time), and improve the website and your experience of it.

4. Third-Party Services
I rely on trusted platforms to run my business: Squarespace (hosting + forms), Acuity Scheduling (bookings), Zoom (video calls), Stripe / PayPal (payments), and Skool (The Portal Community). Each has its own privacy policy, and some may store data outside Australia.

5. Cookies
This site may use cookies via Squarespace to understand visitor behaviour and improve your experience. You can adjust your browser settings to refuse cookies.

6. How I Protect Your Information
I take reasonable steps to protect your data from misuse, loss, and unauthorised access, relying on the security measures of the platforms listed above.

7. Sharing Your Information
I don't sell or rent your information. It's only shared with the providers above, as needed to run my business and deliver your sessions.

8. Your Rights
You can ask to see, update, or delete your information at any time by emailing hello@kymcoulthard.com.au, and unsubscribe from emails any time via the link provided.

9. Children's Privacy
his site and my services are intended for adults. I don't knowingly collect information from anyone under 18.

10. Changes
I may update this policy from time to time. The current version is always live on this page.

11. Contact
hello@kymcoulthard.com.au | 0409 846 985